Difference between revisions of "How to Report a Problem"

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'''[[xxxx|<span style="color: Green; font-size: larger">This page is a work in progress.</span>]]'''
==Introduction==
==Introduction==
The <span style="font-size: larger">[https://bugs.board18.org/ BOARD18 bugzilla application]
The [https://bugs.board18.org/ <span style="color: Fuchsia">BOARD18 bugzilla application</span>]
</span>can be used to report problems and make enhancement requests  
can no longer be used to report problems and make enhancement requests  
for the BOARD18 application and for some associated play by email services. These are refered
for the BOARD18 application. </br>The BOARD18 bugzilla application has become incompatible with the currently installed version of MySQL.
to collectively within bugzilla as the BOARD18 Product.
I have decided to circumvent this issue because very few bugs are being reported for this mature project.
The process of creating such a report/request is referred to as '''creating a bug report'''.  
Before you can use the BOARD18
bugzilla application to create a bug report you must first obtain a user ID for
BOARD18 bugzilla. This page is a “how to” document which explains how you can obtain
a bugzilla user ID and how you can then create a bug report.


==Obtaining a User ID==
==Procedure for Reporting a Bug==
If you wish to report an error or a problem [a bug] with any of the board18.org websites, please do so by sending an email to bugs@board18.org.</br></br>
Please supply your name and email address with your bug report. Please describe your bug as explicitly as you can.<br>
On the subject line of your email, please enter a bug summary. It should be specific. "BOARD18 is broken" wont hack it.<br>
In the body of your email enter a bug description. This should be quite detailed. Include examples and any relevant error messages.<br>
And if you have any files that you wish to include in the bug report, attach them to this email.


==Components==
== Existing Bug Reports==
Further information about reported bugs can be found in files contained in
[https://drive.google.com/drive/folders/13Lj8RqIxRK9H3yuc3nLGCdyrtJVkqUIZ?usp=sharing <span style="color: Fuchsia">this folder</span>].<br>
We will address newly reported bugs as soon as we can.


==Creating a Bug Report==
[[Category:HowTo]]
[[Category:HowTo]]

Latest revision as of 07:34, 28 April 2023

Introduction

The BOARD18 bugzilla application can no longer be used to report problems and make enhancement requests for the BOARD18 application.
The BOARD18 bugzilla application has become incompatible with the currently installed version of MySQL. I have decided to circumvent this issue because very few bugs are being reported for this mature project.

Procedure for Reporting a Bug

If you wish to report an error or a problem [a bug] with any of the board18.org websites, please do so by sending an email to bugs@board18.org.

Please supply your name and email address with your bug report. Please describe your bug as explicitly as you can.
On the subject line of your email, please enter a bug summary. It should be specific. "BOARD18 is broken" wont hack it.
In the body of your email enter a bug description. This should be quite detailed. Include examples and any relevant error messages.
And if you have any files that you wish to include in the bug report, attach them to this email.

Existing Bug Reports

Further information about reported bugs can be found in files contained in this folder.
We will address newly reported bugs as soon as we can.

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